WoodSpring Suites Lakeland

Disappointing
Traveller Type: solo traveller
  : Location was good…. Close to everything and the rehab my mother was in.
  : Not maintained…. Trash everywhere and people constantly roaming the hall and parking lot. Very noisy unable to rest due to noisy guests and no staff to assist with this problem.

Very Poor
Traveller Type: review category business travellers

Very Poor
Traveller Type: young couple
  : Cooking area
  : The rude manager Veronica and the employee Larry both need to take lessons in customer service skills.

Fair
Traveller Type: family with young children
  : The beds were Ok.eventhough they were on bedframes and not platforms.The ability to have our pets with us. It had a mini kitchen but no coffee, no dishes no ice. Good AC Good size private bathroom.
  : This location caters to displaced families which is favorable for the families as well for the hotel business. But in the hallways it lacked clean air and clean floors. Too musty and smell of marijuana use. It was not what I expected.

Very Poor
Traveller Type: young couple
  : The ability to cook
  : The staff

Very Poor
Traveller Type: review category business travellers
  : What breakfast?
  : From the staff to the property this place need to closedown the elevator was extremely stink all the rooms smells like fresh smoke then upon checking for them to tell you that if you smoke in the room they will charge you $300 bucks when it’s already smell like so.And the attitude with these people in the front lobby is behind me if you don’t like the job quit because you are working with people. My only question is when was the last time the elevator really clean?Because the front lobby and the elevator is the face of the business if those two already leave a bad taste in your mouth whoever it is will not enjoy their stay.

Good
Traveller Type: family with young children

Very Poor
Traveller Type: solo traveller
  : It was awful there were kids yelling up and down, screaming all over the place. It had a bad odor. It did not feel safe. The room is in poor quality and I wasn’t there less than two hours and I checked out and I did not get my money back.