Holiday Inn & Suites Downtown La Crosse an IHG Hotel

Disappointing
Traveller Type: Traveling as Couple
  : The location of this hotel is perfect for anyone visiting La Crosse.
  : We called the morning of our check-in day and asked what time we could check in. The staff told us 1:30 would be just fine. So we find parking, bring all our stuff in, and then we're told we couldn't check in until 2:30. So we leave with all our stuff again and wait an hour to check in. Once we checked in, we saw the sheets had hair and stains on them. We asked for new sheets and left for dinner. When we returned, we noticed the pillows had been moved around, but the sheets were not changed. We went back to the front desk and told the staff what happened and she assisted us right away with new sheets and a complimentary drink coupon. Overall, the obscene price we paid ($280 total) for one night was absolutely not worth the money for incorrect check in times and uncleanliness. The rooms themselves also were quiet outdated with stains in the bathrooms and scuffed up walls.

Fair
Traveller Type: Traveling as Couple
  : Location is great for October Fest, the property needs work, the room w As very noisy.

Disappointing
Traveller Type: Traveling as Couple
  : The location of this hotel is perfect for anyone visiting La Crosse.
  : We called the morning of our check-in day and asked what time we could check in. The staff told us 1:30 would be just fine. So we find parking, bring all our stuff in, and then we're told we couldn't check in until 2:30. So we leave with all our stuff again and wait an hour to check in. Once we checked in, we saw the sheets had hair and stains on them. We asked for new sheets and left for dinner. When we returned, we noticed the pillows had been moved around, but the sheets were not changed. We went back to the front desk and told the staff what happened and she assisted us right away with new sheets and a complimentary drink coupon. Overall, the obscene price we paid ($280 total) for one night was absolutely not worth the money for incorrect check in times and uncleanliness. The rooms themselves also were quiet outdated with stains in the bathrooms and scuffed up walls.

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Solo Traveler
  : Convenient parking garage nearby
  : Had a mildew smell and seemed old.

Wonderful
Traveller Type: Traveling as Couple
  : We went to a concert at the lacrosse center located across the street. Loved the convince to the Lacrosse center and downtown
  : The property has a restaurant in it but it was closed for remodeling. We went down town for food and drinks instead.

Good
Traveller Type: Traveling as Couple
  : Location.
  : On-site restaurant was closed due to staffing /being renovated/closed permanently. We got 3 different answers. Cleanliness of room was not great.

Wonderful
Traveller Type: Traveling as Couple
  : We went to a concert at the lacrosse center located across the street. Loved the convince to the Lacrosse center and downtown
  : The property has a restaurant in it but it was closed for remodeling. We went down town for food and drinks instead.

Disappointing
Traveller Type: Group Traveler
  : The location is great if you want to explore downtown.
  : It's not stated that you have to park in the parking garage. There was also cops walking through the hotel constantly at night.