Tru By Hilton Knoxville West Turkey Creek

Very Good
Traveller Type: young couple
  : Breakfast was good. Location was great, right off the freeway, however the signage to enter the property was non existent.
  : Pillows were terrible.

Very Good
Traveller Type: family with young children
  : location and cleanliness
  : nothing

Good
Traveller Type: solo traveller
  : Location. Breakfast was good. The staff was nice
  : The shower pressure wasn’t that great.

Pleasant
Traveller Type: young couple
  : Breakfast was acceptable
  : Two of the soap dispensers in the shower were empty

Good
Traveller Type: family with young children
  : Room could have been cleaned better
  : Room is to compact nowhere to put my clothes

Fair
Traveller Type: group
  : The staff was super sweet!
  : When we first arrived one room had pee all over the toilet seat and our second room was still dirty. We got moved to another room and there was dried tooth paste in our sink and pee on the top of the toilet

Wonderful
Traveller Type: young couple
  : A sign indicating the driveway location from the main road would be very helpful.

Wonderful
Traveller Type: young couple
  : Very friendly staff, very clean and comfortable room.

Poor
Traveller Type: family with young children
  : I loved the location of this hotel and I have stayed at Tru by Hilton before and enjoyed it but I stayed for business then. It was clean except for the shower floor was kinda slippery like it already had soap on it or maybe someone forgot the clean it.
  : The breakfast was not as good as I expected it to be. the site said waffles too and there was no waffles able to be available so my son only ate cereal and I had to end up going to get breakfast somewhere else. My yogurt was warm and not even chilled, also I am 33 weeks pregnant and was there with just my 5 year old and about 10:30P a couple came storming through the hall and slammed their door and started cursing at one another loud enough to hear through the wall. They was using very explicit words towards one another and it had woke up me and my son. I did call down to the desk but they had kinda calmed down by then so I don’t know if they got warned or not. Midnight they started back again cursing and throwing stuff and being very loud for about 15 minutes. Then 3P they woke me up having sex and bumping against the wall and screaming/moaning/etc. Needless to say it was pretty miserable. Also when I got there to check in there was nobody there for a few minutes and we had to wait for her to come back to the desk and then when I checked out the following day we had to stand there and wait again and the woman come walking out buttoning her pants. (Check Cameras)

Very Good
Traveller Type: young couple
  : was s little bit more scruffy than we normally experience.