Super 8 by Wyndham Houston West Katy

Poor
Traveller Type: Business Traveler

Very Poor
Traveller Type: Traveling as Couple
  : We liked the room.
  : The front desk lady asked my boyfriend to get the bees down fix a leak take carts back to a store that were in another persons room didnt give us any discount made us pay full price for all four nights we were there and knocked on our door every five minutes.

Very Poor
Traveller Type: Solo Traveler
  : Nothing was old dirty towels were rags, it was appalling , noisy , walls damaged , door wasn't secure . Room smelled .
  : Was it the old dirty towels which resembled rags, it was appalling , noisy , walls damaged , door wasn't secure . Room smelled.

Poor
Traveller Type:
  : She truly spoiled the experience, bcause I became so nervous and shut down, that a migraine came on immediately. She offered the couple a towel yet not myself.
  : The woman at front desk told the guest that was going to pay cash for the room, that he would have a better rate had i not booked w booking. I only did so because we were under extreme weather. My card has been hacked, new id not rcvd, so the other couple was going to use theirs. I tried getting my app pw , she kept pressing for my id, while I tried cancel for friend to get better rate. I told her I had rcpt for new DL, only old one in hand, which I gave i handed to her. Then she tried charging my CC which I told her was off due to being hacked, then tried to then extra charge the couple paying cash and would not take id, his had been stolen. It was extremely embarrassing. Even in extreme weather lightning wind, My friends husband even tried to fix a fallen fence. I have gone through enough, I am disabled and she told me next morning as I tried to apologize for her misunderstanding my concern. She began screaming at me, NO, You were very rude, I was going to rent the room to him anyway. You were Nothing but Exremely Rude. I suppose because I called her out on overcharging the booking.com+ deposit + an extra unwritten fee. He just wanted me to stay still, She was so profoundly unprofessional. I used booking.com for many months during late 2018 and upto May 2019. I want my card removed from the system, I do not trust her because she screamed out in front of other clients my card was declined. Although she knew the couple was to pay cash and she was giving him a better rate. Come to find out he did not have his Id on him for it had been stolen. I am still shaking and due to my disability these incidences take me days to recover due to my PTSD among other ADA diagnosis and Neuro Spinal Injury.

Good
Traveller Type: Business Traveler
  : Rooms clean.
  : Breakfast is a joke. Very small motel and parking areas small and very tight areas to park and get out.

Very Poor
Traveller Type: Solo Traveler
  : It was nasty the towel were dirty and bed I didnt stay at the hotel

Very Poor
Traveller Type: Family with Young Children
  : nothing
  : bad parking vending machine didnt work they dont clean rooms daily floors were dirty pillows and blankets were stinky

Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Traveling as Couple
  : Not at all, be aware.
  : Yes be aware not for the right price, after you book whatever price on the web, when go get there they have alot of excuse they said they dont have that room anymore so they upgrade to different room with the fee. Stay away they lie on advertise.

Fair
Traveller Type: Senior Traveler
  : It was close to the activities I wanted to go to.
  : The room was not very clean; urine was in the toilet. There was rice spread on the table. My room must have been close to the owner's room because two men spent considerable time outside my door discussing business very early in the morning.