La Quinta Inn & Suites by Wyndham Jourdanton - Pleasanton

Poor
Traveller Type: Solo Traveler

Fair
Traveller Type: Group Traveler
  : The hotel staff (which was just one guy) was very friendly and helpful when needed. The room itself was large and spacious.
  : The elevator was broken. The pull out bed was gross and probably had never been cleaned or changed. Took a whole day to get replaced.

Disappointing
Traveller Type: Family with Young Children
  : I like that it was a quick drive away to Pleasanton and to Poteet. Close to areas to go shopping. Beds were very comfortable. Well kept place for sure.
  : 1. Manager sucked the day of. 2. Reservations were cancelled . ( I was told that no money would be pulled out. I would pay when I got to the hotel. Not true make sure you have all the money for the days your are staying because they will pull it out with out without telling you. I had cash for when we arrived. I had over draft charges to pay because they pulled money out with out telling me.) Someone should have been courteous and call before cancelling, because we traveled 6 hrs. Two groups of family. 3. Had to shower in yellow water. Gross. Never felt clean the whole time we where there. 4. 1 1/2 hr trying to fix our reservations because we had no where else to stay. It was during the Strawberry Festival so everything was booked if not I would have walked out and gone somewhere else.

Pleasant
Traveller Type: Traveling as Couple
  : Breakfast, price, tea
  : Short water tap, not clean enough

Very Good
Traveller Type: Solo Traveler

Disappointing
Traveller Type:
  : This hotel had a sewage smell in the hallways, the showerhead in my room was completely busted, and the pool was "closed for repairs" but had obviously been completely out of use for a very long time given the dark green color of the water in it.

Wonderful
Traveller Type: Family with Young Children
  : Nice and clean
  : The pool was closed for cleaning

Very Good
Traveller Type: Traveling as Couple
  : The bed was very comfortable. Staff is friendly and accommodating.
  : Some towels looked dinghy. They need bleach/whitening. Pool/Jacuzzi poorly maintained. Jacuzzi has no water nor barrier to keep children from jumping in: safety issue. Pool needs a fresh coat of blue. It appeared to have peeled off in some areas. Patio pergola area needs maintenance. Some guests said they smelled a gas leak when sitting near the pool.

Poor
Traveller Type: Business Traveler
  : Pool green No A/C TV remote didnt work unless you were standing

Fair
Traveller Type: Family with Young Children
  : I liked that the management was quick to respond and changed my room and also gave complimentary drinks and snacks to apologize for all the inconvenience.
  : The room was dirty there were crumbs on the chair and floor hair on pillows. Looked like room was not cleaned.