AutoCamp Joshua Tree

Very Good
Traveller Type: Traveling as Couple
  : The airstream was fantastic and fun to stay in. The pool and common area were also very nice. Our stay was very enjoyable and we would gladly stay again.
  : The AC unit was loud, luckily it cooled down enough at night that the AC unit turned off, but it would have been a little difficult sleeping.

Wonderful
Traveller Type: Traveling as Couple
  : My favourite stay on our South West roadtrip! Very quiet and relaxing.Beautiful facilities and aesthetics.Fully equipped airstreamStunning views and locationFriendly, helpful staffEasy parkingGreat shop at property Great restaurant recommendations (try Pappy's and Harriets in Pioneertown!) Happy hour was brilliant!
  : We just got engaged the day before arriving and were on our way to Vegas to get married so a special nod to this would have been so appreciated, but it was not a problem! Did not seem to be serving food as expected?

Poor
Traveller Type: Traveling as Couple
  : Very unique experience and our favourite overall after staying in various hotels. The facilities were all new, modern and up to date .The hotel and camper was well equpped and the shower was HUGE suprisingly. They even had a country singer performing until the evening which was a great touch whilst unwinding at the campfire. The pool was open very late which was a bonus. Location was within a few minutes to the entrance of joshua tree national park by car.
  : Where do i start..... The staff here were the worst i have EVER seen. Our stay in-fact the entire trip was ruined by the incompetent staff that Autocamp have employed. The woman on reception called SAM was an absolute nightmare and i cant express my disappointment enough. Upon arrival we had to wait over an hour to get checked in. After we explained that we would like to pay the full price on a seperate card they charged the wrong card not once but three times. I explained that they have taken the payment three times from the wrong card and they took the charge again TWICE. This meant that we had to wait for over a week to be refunded over $1000. Because the staff were so incpompotnet they did not know how to charge a different card they persisted to keep on charging the wrong card. They then called their IT/HR department which took another hour .... in the meantime we are waiting to check in desperately and they would not let us check in untill we had paid, even though they wrongly charged our credit cards thousands of dollars. Upon check of what was a good stay and after coming to terms with the disappointing service we said farewell to the hotel staff and SAM again completely ignored not once but twice, i could believe the attitude of the staff here they are the worst ever and should reconsider their careers. Until today which is two weeks later, we have not received our refund and have contacted them countless times and not heard a thing. Please avoid this place if you dont want your money to be stolen, awful experience. Google review coming soon...

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type:

Wonderful
Traveller Type:

Very Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple