Marble Waters Hotel and Suites - Jacksonville

Wonderful
Traveller Type: Solo Traveler
  : hot tub

Poor
Traveller Type: Business Traveler
  : Helped me work on my patience checking in. I
  : Rooms were a mess. Torn carpet, vanity broke. In bathroom. Smelled strong of bleach. Chair was absolutely disgusting throw those things out I wouldn?t let my dog sit in it. Vinyl was pealing and some really shoddy mattress pad like cover for it.

Pleasant
Traveller Type: review category business travellers

Fair
Traveller Type: young couple
  : Comfortable bed.
  : Hallway hadn't been vacuumed in a while. Trash in the elevator, around the property. Tub side was too tall and no grab bars were available for an older, or disabled person, to get in/out safely! Room door was not balanced and took very noisy effort to open or close.

Very Poor
Traveller Type: solo traveller
  : Location
  : When I was checking in, Asked to wait for 10 minutes until shift manager finished talking, got to my room, opened bottle of water left on counter with used coffee cartridge. Next morning , Ask to wait until same shift manager finished her project before she started the coffee.. I would have made coffee in my room but there were only used supplies.. I chose this hotel because it was a Wyndham, never again...

Very Good
Traveller Type: review category business travellers
  : I was pleasantly surprised by the Hotel. Nice. Clean. Quaint. But the chairs in the room, made out of Pleather(Plastic that wants to be Leather) , have to go. Both chairs in the room were peeling. It was scary, and not sanitary. Other than that, it was all good.
  : Chairs in the room, made out of Pleather(Plastic that wants to be Leather) , have to go. Both chairs in the room were peeling. It was scary, and not sanitary.

Poor
Traveller Type: review category business travellers
  : The location
  : The furniture was tore up and the staff was hateful

Very Good
Traveller Type: solo traveller

Fair
Traveller Type: family with young children
  : Nice looking facility… lady at checkout was nice
  : The guy at check possibly the owner was not very friendly and brought up extra charges that weren’t mentioned at booking also couldn’t give me a receipt after charges were paid. The hotel is huge but obviously didn’t have many guests there was never more than 6-8 cars in the parking lot no traffic in the hallways or on the elevator but when checking in I was told we got the last rooms available. When we got our rooms I realized he told me that so when I seen my rooms I wouldn’t ask to be moved to another. The furniture in the rooms were outdated and the chairs were peeling and look disgusting. I believe we were given these rooms in this condition because of who we were and the fact that we had a 2yr old with us. Im willing to bet other guest that didn’t look like us didn’t receive anything like this.

Very Good
Traveller Type: family with young children