Comfort Inn Jackson

Fair
Traveller Type:

Poor
Traveller Type: Traveling as Couple
  : The staff was the best thing about this hotel.
  : I found small roaches and old sheets stuffed in my pillows. There were some questionable characters in and out making noises all night.

Disappointing
Traveller Type:
  : Close to highway
  : Everything out of order, broken in the room or hotel proper. Huge cockroaches.

Very Poor
Traveller Type: Business Traveler
  : Staff friendly
  : Roach infestation caused me to only take a shower and sleep in my car in the lot.

Very Poor
Traveller Type: young couple
  : I absolutely hated my stay there . It comes with no refund once paid . Advertisement is false , building is going under reconstruction.
  : The facility had uncontrolled pests such as roaches and nets . Rooms were down . Showers were completely nasty , carpets were dirty. The sheets were nasty as well. Hotel was more dangerous to be at then being on the street. Building should be close down. It’s Not Briarwood Inn it’s an old comfort inn. No wifi service and no heat . Holes in walls .

Very Poor
Traveller Type: young couple
  : Nothing
  : The floors were dirty their were roaches n the bathroom no cable tv or local channels an the WiFi didn’t work

Very Poor
Traveller Type: family with young children

Pleasant
Traveller Type: Solo Traveler
  : The hotel associate was very helpful. The sheets were clean and bed was comfortable. Breakfast was as advertised and was very good. I love that the hotel was next door to Chili's. I was able to get a drink and some laughs at the bar.
  : The hotel is out of date. The pictures online are all old pics. The dinning room chairs are peeling, the carpet is old and needs to be changed. I didn't even walk on the floor without my shoes on. Also the pool was green so I couldn't enjoy this amenity.

Very Poor
Traveller Type: Group Traveler
  : The breakfast did not make me sick.
  : This was the worst hotel I have seen in my lifetime. There were roaches there, all elevators were broken, no towels, pool out of service, vending machines empty and the hotel staff was extremely rude. I was scheduled to stay 3 days but stay only 1 day.

Good
Traveller Type: solo traveller
  : When I arrived I found that despite them having my credit card on file, they demanded cash only payment. Was not expecting that at all. This forces many to use the atm in the lobby. The whole place is in need of better maintenance and housekeeping. The exit doors on the building were tied shut with coat hanger wire with a sign warning of possible penalties if caught removing them. The room was dirty. I saw two black bugs craw out under the bathroom sink. The entire property is in desperate need of repairs. It did look like they are trying to remodel but are still putting guests in unsatisfactory rooms. I would NOT stay here again.