Hyatt Place Fort Worth/Hurst

Disappointing
Traveller Type: young couple

Very Good
Traveller Type: family with young children
  : Staff was friendly and not invasive, bed was comfortable, room was pretty and clean; very nice atmosphere and tasteful design.Coffee was great; great variety of breakfast items.Very beautiful lobby. Very nice staff. One patron was especially nice; his name is Gary. But all the others like Brandon and all the lady staff was very helpful and friendly. Room was very comfortable and designed beautifully. Not standard lighting but much better: different and produced comfortable atmosphere. Room worked fine for us and our children.Pool was fine; staff wasn't invasive and didn't lock people out at dot 10pm; thank you for that. We had a lot of fun at the pool. It was beautiful for lots of families. People loved to hang out by the poolside. Nice and relaxed atmosphere at the pool.You could get new bedding/towels when needed.
  : To be improved, please:Aircondition was right on the bed; the husband got cold and the rest of us was almost too warm (the location of the aircondition is unfortunately right next to the bed).Shower was always cold for 3 minutes before it turned normal.Please check the desk bulb; didn't work for 7 days (why not make a bulb check day: every Monday bulb check day)Breakfast bacon was always rubber, not eatable.Breakfast was over at 9:30; that's too early for vacation (we come from mountain time 8:30 over)Icemachine only on 3rd and 5th floor = almost always empty. But you could get ice at the front desk; that was quite neat.But this is all easily improvable. So yes, we recommend this place.

Very Good
Traveller Type: young couple
  : Breakfast was good, several choices of fruit which I liked, since I was on a vegetarian meal plan.My coworker thought the bacon was not real but sizzle lean. The choices for beverages were varied. Overall a good buffet.
  : My room was missing a smoke detector cover, and not sure if it even worked at all.

Disappointing
Traveller Type: family with young children
  : It was close to a lot of restaurants
  : The pool was absolutely filthy. It looked like someone took a shower in the pool and there was spit floating on top of the water. When I notified staff they said they couldn’t clean it and they would let maintenance know about it for tomorrow. They later closed it saying they missed a cleaning day and it wasn’t in good condition to use

Very Good
Traveller Type: family with young children
  : The location of hotel was great!
  : We specifically booked this hotel for the outdoor swimming pool. We were not told that it was closed beforehand. We went to get in the pool, and there was a sign stating that the pool hadn't been maintained therefore it was closed for a couple of days. Very disappointing

Pleasant
Traveller Type: family with young children
  : Don’t be like me and book a whole week in advance before actually seeing where you will be staying! Overall the location was convenient but for a Hyatt Place I was expecting it to be on the nicer end and it was not. Also don’t book hotels on booking that show the pool open, that has not been the case with the last 2 hotels we have booked!
  : Went to Walmart to get a mattress pad after 1st night! The bed was at least 20 years old and the carpet bedskirt was disgusting! This Hyatt place is Ran down needs improvement!! We booked this out of the other 3 hotels within walking distance because of the pool and it was closed the entire time from the looks of the green brown water this pool won’t be open at all this summer!

Good
Traveller Type: young couple
  : Plastic cutlery with breakfast and paper plates

Fair
Traveller Type: group
  : Good breakfast on Sunday and the couches and bed were comfortable
  : difficult to get simple things like toilet paper and extra blankets. The couch was stained and pool was very dirty.

Wonderful
Traveller Type: family with young children
  : Location was within 20 minutes of activities that we wanted to do. Pool was nice.. breakfast was good.. staff were great

Wonderful
Traveller Type: review category business travellers