Best Western Surf City

Disappointing
Traveller Type: young couple
  : The breakfast was pretty good, but I didn’t like the parking parking lot was too small
  : Putting better shower doors in the bathroom so water doesn’t get on the floor

Very Good
Traveller Type: family with young children
  : The service was excellent! When we arrived the in-room refrigerator was not working. On contacting the front desk, a maintenance arrived very quickly - about 2 minutes later! Turns out that it was just turned off. We also asked for the room to be cleaned early to fit our schedule and they did that very promptly. Looks like it is family run - very nice people eager to be of service. The restaurant Mama's on 39 is just down the street - great family restaurant with massive portions and options for everyone.
  : This is a basic hotel - appropriate for the price range, yet a little dated. I was expecting something like this given the location, but travelers hoping for a higher end Best Western experience should adjust their expectations.

Very Good
Traveller Type: family with young children

Fair
Traveller Type: family with young children
  : Staff was great, friendly
  : Hotel was a little older then I expected

Very Good
Traveller Type: young couple

Pleasant
Traveller Type: young couple

Good
Traveller Type: young couple
  : Loved the location made getting to the beach, Main Street shops and just about anything nearby was easy to do so
  : The rooms and bathrooms claim to be updated but honestly we’ve been going here for the last four years now and I’m not seeing any changes in comparison to when we stayed four years ago for the first time. The only difference is the painted the exterior all white. The fans in the bathroom are crazy loud and don’t even work all that well for ventilating steam from the shower every time in every room we’ve stayed in has had water end up everywhere when using the shower

Good
Traveller Type: young couple

Good
Traveller Type: young couple

Wonderful
Traveller Type: group
  : The room was clean and there was a nice sitting area on the grass by the pool.
  : A cockroach called out from under my bed in the morning.