Holiday Inn Express - Horse Cave an IHG Hotel

Good
Traveller Type: young couple
  : Staff was very nice
  : Needs some updates

Good
Traveller Type: family with young children
  : I use this hotel like 4 times a year and love it
  : They charged me 280 dollars for one night because koa campground was lighting off fireworks.stayed two weeks before that and it was 180 dollars.i have family in the area and did not come to watch a fireworks show.at that price you would think the hotel paid for the fireworks

Good
Traveller Type: family with young children
  : We liked that it was right off the main highway. Staff seemed nice, and everything was clean.
  : The tv in our room wasn't working. When we asked if someone could take a look, we were told the maintenance person was set to show up within the hour. We waited an hour and a half, and still no maintenance. We asked again and was told the maintenance person would be coming soon. I was offered a new room. I asked for a new room. We were a family having traveled a long way and were just needing a place to rest and watch a movie or 2. Also, the pool was closed waiting for the maintenance person. The other thing we noticed was the side door into the building was not locked. There was a device to scan your key card, but we could open the door without scanning our card. Especially being off a main highway, would feel a little more secure if doors were locked.

Very Good
Traveller Type: family with young children

Poor
Traveller Type: family with young children
  : Location
  : Staff very rude and not helpfulAt all! No one answered the phone at front desk! We needed towels and finally in the am someone answered the phone we asked for towel and was told come get them

Fair
Traveller Type: family with young children

Good
Traveller Type: young couple

Good
Traveller Type: young couple
  : Room was very nice. Modern updates with the lighting. Liked the bathroom had the sink inside the bathroom instead of outside the room.
  : Husband said the highway traffic was very loud overnight and he didn’t sleep well because of it. Breakfast eggs and sausage looked better than it tasted.

Pleasant
Traveller Type: family with young children
  : Breakfast
  : The ac leaks water on the floor in room 210 woke up to wet feet loved it

Wonderful
Traveller Type: young couple
  : After driving from Arkansas, visiting the Corvette Museum, and Mammoth Cave National Park, this hotel was much needed for a good night’s sleep. The following morning we were well-rested for our drive to Tennessee.