Royal Grove Waikiki

Fair
Traveller Type: young couple
  : Location was great.
  : Furniture is very old and room has a strange smell. We spent 4 nights but they didn’t clean the room and didn’t change towels:(

Good
Traveller Type: young couple
  : Staff very pleasant and helpful
  : Whole place needed upgrading, shabby

Very Good
Traveller Type: young couple
  : The location is great! It’s near everything in Waikiki.
  : They don’t have parking lot, but it wasn’t a big problem because it has some around.

Disappointing
Traveller Type: young couple

Disappointing
Traveller Type: young couple

Wonderful
Traveller Type: review category business travellers
  : no parking

Very Poor
Traveller Type: review category business travellers
  : The hotel is easy to find and located in the most touristic place of Honolulu
  : I literally had the worse hotel experience of my entire life. Having a huge walking disability, I have to make sure that the room I’m in must have easy access and away from the noise outside. Well after paying for my stay the floor manager whom knew about my existing condition and relative needs for comfort kept giving me the worse rooms this hotel had to offer. Well he did insist on having me paying more money for “deluxe rooms”..Basically all 3 rooms I saw were either small, old or run down and adjacent to the street level noise. And yes, they had cockroaches on the hall and stairs!The manager’s behavior was rude, aloof, condescending and tainted with prejudices. It got so bad I had to report that incident to Booking.com and my bank. I was so disgusted by the lack of respect I was shown, I cancelled my stay straight away and that shady manager refused to fully refund me for an hotel stay that lasted 5 min… I had to fight up until now to get my last dollar returned to me from this bad place. Do yourself a favor: don’t give your hard earned money to a shady place who don’t respect people and try to rob your last dime.

Very Good
Traveller Type: young couple
  : The location is amazing. Get a room that has a kitchenette... The air conditioning work great. The bed was nice and comfy.
  : The building is an ugly duckling but it makes up for it.

Fair
Traveller Type: family with young children

Very Poor
Traveller Type: family with young children
  : the only good thing and the location. nothing more!
  : The photos on the website do not match the reality of the hotel. When I arrived after 10 hours of travel, and with a reservation 1 month in advance, the receptionists put me in a horrible, small, dirty room, with broken curtains and furniture piled up like a layoff. I had to ask to change rooms. Rooms are dirty and everything old. The difference in price for a good hotel was only 200 dollars. There was not even daily room service. Upon check out, it took me almost 5 days to get the deposit money back. He's not worth the price he charges. Poor and dirty. Worst hotel I stayed in America.