Envi Boutique Hotel

Poor
Traveller Type: young couple
  : Breakfast hours 5 - 8 AM! Not customer focused timing. But breakfast was a joke anyway. They made minimal effort to meet what other franchises do very well - and did not succeed. I had to spit out the old dried out scrambled eggs. Sausage patties cold. Sliced white bread. No English muffins. No bagels. Everything offered was a poor version. Also, was told I ordered a smoking room. I didn't recall or want that when reserving on my phone. But couldn't guarantee I made that mistake. So they kept me in it. Opened the room door - hit in the face with strong smoke smell. Immediately asked to change rooms without doing anything. in the room. They had rooms to change us to. But only if we paid another $20. Later review of booking revealed the room was never identified as a smoking room. They are a rip off.

Very Good
Traveller Type: family with young children
  : The receptionist Trisha was excellent. She was very helpful getting us into a very nice room after the first room was found to be a smoking room. The new room was large, very clean, and comfortable. The location was convenient, with a Dennys restaurant next door for easy access to meals.
  : There was lots of noise in the morning due to workers using power tools doing renovations in the room next door. Once that work is completed, there should be no problem with noise.The continental breakfast was ok. The scrambled eggs were dry the first day. They were good the next day. Some donuts/pastries would have been nice.

Very Poor
Traveller Type: solo traveller
  : didn’t get the room i was under the impression i had reserved. and was told that i couldn’t get into it because it would have costed more. didn’t receive a refund of my deposit either.
  : everything. the entire experience was just bad.

Wonderful
Traveller Type: young couple
  : Confort
  : No pool

Very Poor
Traveller Type: group
  : The breakfast was decent
  : We had a huge water leak with damaged room and items we had. They wanted nothing to do with helping us because we booked through here and said we “threatened” them because we asked for replacement items. We have video of the conversation. They were rude and hostile to us.

Disappointing
Traveller Type: young couple
  : Room smelled like crap ... Wasn't clean. Switched rooms but they made me pay extra. Never staying again.

Very Good
Traveller Type: family with young children
  : The receptionist, Trisha, was excellent and very friendly and helpful.The room was large and very clean and comfortable.The continental breakfast was good.The location was good with a Dennys restaurant next to the property for convenient eating.
  : The adjacent room was undergoing renovations which resulted in a lot of noise in the morning.

Very Good
Traveller Type: young couple
  : Staff excellent. The shower was great! The bed was comfortable, just a little low. The breakfast was very good.
  : The floor wasn't comfortable when barefoot. The rack for the hand towels wasn't right by the sink. The toilet lid wasn't attached.

Good
Traveller Type: young couple
  : The room itself was excellent, w the countertop w sink like n a kitchenette. Bed was comfortable too.
  : Breakfast being in a completely different building, had to walk in the rain. The lobbybm smeeled like egg farts

Wonderful
Traveller Type: young couple