Budgetel Inn and Suites Plus Helen

Very Poor
Traveller Type: Family with Young Children
  : The playground at the church behind the hotel.
  : No employees around anywhere.Lobby locked up when we arrived with a sign on the window "back in 20 minutes" but no mention of when that 20 minutes started. Eventually had to call 2 numbers beside the window before I got in touch with anyone. Employee showed up 45 minutes after we arrived to check us in.I asked where breakfast was served and when it started as one reason we chose this hotel was for the free breakfast. Was told it started at 7am until 9am.Hot tub was empty and pool was closed. Next morning at 7:30am we head to breakfast. Lobby door locked, lights off and no one in site.Went back several times and still the same.Started packing up while we waited and our child closed the room door while we were outside and the room keys were inside. Went to front to ask for help getting back in...at least 8am by this time. Still locked up and no one around. Rang bell several times, nothing. Called the number I called yesterday, woke someone up, and told them the situation. He said he'd call and see what he could do. Several minutes later the room door closest to the office cracks open, a guy peeks out and asked what room. I said 117, he said 217. I said no 117 and he snapped "when did you check in?" I replied with "at 6pm when you showed back up." And he shoved a key through the door at me and closed the door. We got back in our room, finished packing up, and I tried to run some hot water to make my child a hot chocolate. The water never got hot.We don't know if the shower would have gotten hot because by that time we w were fed up and just wanted to leave.Went to drop off the keys to check out and STILL locked up and no one around.I slid the keys under the night check in window and just left.Worst hotel experience ever.

Wonderful
Traveller Type: Group Traveler

Very Poor
Traveller Type: Family with Teens
  : Room dirty, bugs, nasty

Very Poor
Traveller Type: Traveling as Couple
  : I honestly wish I could name one thing besides the location.
  : TV kept freezing up, I got two room keys but only one worked but the biggest problem was the office was closed so no breakfast as advertised. In fact I could not even check out so I ended up sliding the room keys into a window used for after hours I guess

Poor
Traveller Type: Traveling as Couple
  : Not a whole lot
  : We had to switch rooms-dirty sheets-kitchen was never cleaned up-cereal all over the counter and floor-stale cereal for breakfast-hot tub not working

Very Poor
Traveller Type: Family with Young Children
  : Horrific experience. Should be closed down by the Sate of Georgia
  : Horrific condition.

Very Good
Traveller Type: Family with Young Children
  : Very close to event
  : Small bathrooms

Very Poor
Traveller Type: Traveling as Couple
  : Nothing!
  : TNo one at the desk as needed, room phone was unplugged with NO dial tone when plugged in, drinks rolled out of the frig when the door was opened, the tub did not drain while showering, called TWICE in a 6 hour period to get clean towels. NO ICE at ALL