Red Lion Inn & Suites Des Moines

Very Poor
Traveller Type: review category business travellers
  : Close to work
  : Front desk keep on calling me stating that I need to pay again and has to be cash and I paid when I did the reservation

Wonderful
Traveller Type: Group Traveler
  : Comfortable beds and lots of hot shower water.
  : Parking was tricky

Very Good
Traveller Type: review category business travellers

Very Poor
Traveller Type: young couple
  : It was a well maintained property that was not secure by any means. The rear door was propped open all night as was the front stairwell access to outside. The facilities and rooms were nice and spacious.
  : The lack of building security with the front and back outside access doors left wide open allows anyone to come in and roam the halls at their own will.

Good
Traveller Type: review category business travellers

Wonderful
Traveller Type: family with young children
  : The workers mind their business.
  : Police presence.

Very Poor
Traveller Type: young couple
  : I left and canceled my other reservation I had
  : First room they gave me had a leak around the toilet and there was all kinds of water everywhere and it was dirty. They moved me to a different room. The room was filthy. I wanted to clean it myself and the towel that I used was completely black afterwards from the dirt. There was food or something on the tub that actually would come off with a little bit elbow, grease and effort the mattress was nasty underneath the sheets. The noise from the bar next door continued on throughout the night and the yelling and screaming and fighting outside. The room even had a hole in the floor. I called to let them know and they said that’s OK.

Good
Traveller Type: Traveling as Couple
  : Staff friendly eager to help
  : Could have been in better area

Fair
Traveller Type: young couple
  : It was clean.
  : It wasn’t in a great neighborhood. The view out the window was of a house with trash all around it.

Good
Traveller Type: solo traveller