Kiwi's Cottage

Very Good
Traveller Type: Traveling as Couple
  : Location

Very Poor
Traveller Type:
  : The house was clean and in a very good location. Unfortunately we were not able to stay here.
  : The air quality in the house was so bad we began having trouble breathing as soon as we entered. The musty/moldy smell was very strong. We opened all of the windows and doors and let the house air out for an hour as we stood outside. It was still as bad when we went back in. After being in the house for only about 10 minutes I had to use my inhaler and developed a headache. The effects lasted for more than 8 hours. There was no way we could stay in this house. I immediately contacted the property management company's (Vacasa) 800 number and was told we could be relocated to a different property. After about 20 minutes, someone from the local office called and told me he couldn't do anything because all of the staff who could have helped us were gone for the weekend. (Really! when do most people travel!) We had to find another place to stay ourselves at a considerably higher cost. I requested a refund but was denied. I have traveled extensively, staying in hotels, motels, airbnbs, VRBOs and even hostels and have never found any so bad I couldn't stay there. The only other time I had this same reaction was when I attended a function at a church which I later learned had extensive black mold inside the ceiling.

Very Good
Traveller Type: Traveling as Couple
  : Love the location and perfect little cottage
  : No wifi when we arrived. We had to keep turning wifi on and off to reset because it kept stopping so had troubles watching Netflix. Bathroom towels were all damp wet. I had to dry off with a t-shirt cause not one towel hanging was dry. Hair in bathroom sink when arrived and bottom of toilet really dirty. Fan was dirty.