Mellow Moon Lodge

Wonderful
Traveller Type: family with young children

Disappointing
Traveller Type: family with young children
  : The location and the bed are the positives for this historic motel. The location was very good in that it is downtown Del Norte, close to shops and restaurants. It was a challenge to find the entrance to the motel. The motel sits down below street level and the entry looks like the entrance to an alleyway from the main street. We had to circle the block a couple of times before we realized where we needed to enter (note that it is one way). The bed was comfortable.
  : We booked this motel for one night in early March ($146.38 for a king). The initial text messages from Lauren, the motel owner, seemed nice - upbeat, welcoming, informative. However, the reality is that once you're at the motel there is no customer service to speak of. Everything is hands-off and impersonal. You check-in remotely. The doors to the rooms are keyless entry (which negates the need for someone to hand you a key card). We wondered how secure our rooms were. The owner requests (by text) a credit card number in advance of your stay (even though we used Booking.com) "just in case" you purchase incidentals from the not-staffed, "on your honor" Rodeo Mercantile. We went to the lobby several times, and it was consistently unstaffed. All communications with Lauren were by text. It seemed to us the property is mostly a passive income stream for her - she could have been clear across the country during our stay for all we knew. It's nice that she "redevelops" old motels and hotels, but more is needed for Mellow Moon. Guests should know the bathroom does not have a normal door on it. It's a barn door that slides and is always somewhat open, so not a lot of privacy. Our room (#8) had a mini-split unit that ran CONSTANTLY through the night, producing a major disruptive sound that made it impossible to sleep. (Think airplane circling a runway, getting ready to take off.) Another reviewer mentioned the noise in his review, so it seems this problem has gone unattended for several months. The window curtains do not close all the way, letting light in. The sink is quite tall, so shorter guests will have difficulties with it. Bottom line: Beware the lure of excellent marketing: a nice web page does not equate to “upscale” and “retreat.” If you book a room at Mellow Moon because you need to sleep or work or just enjoy a nice getaway with your partner, forget it. I'm perplexed by the 5-star reviews

Wonderful
Traveller Type: young couple

Very Good
Traveller Type: family with young children
  : Clean and beds comfy
  : A closet for clothes and more hooks or shelves

Wonderful
Traveller Type: young couple
  : Our room had everything! It was in a very quiet location and the owner of the charming retro hotel super nice and helpful. The “lobby” had super great selection of buyable snacks and drinks and other things. Our room was very clean with the exception of the inside of super cool ,bigger than usual, retro frig…it just needed a wiping out.

Very Good
Traveller Type: family with young children
  : The room was updated and clean. They had a 24 hour self service room where drinks and snacks were available. Although we did not use it, we thought it was a nice touch.
  : The floor in the room was gritty and walking barefoot was uncomfortable

Poor
Traveller Type: young couple
  : Cutely decorated, female owner, up and coming area
  : No pool despite there being a google map photono sound insulation and noise travels bc it is u shaped. Early am to late night, you’ll hear every door shut, car start, kid shriek or person cough. Obviously not the motel’s fault but made sleep very hard. Limited storage space - no dresser for clothes and two extra hangers on an odd hang bar. The price is fairly high for what it is. It would be justified if there was an on-site pool or some other amenities. You are essentially paying for cute decorations. Checkout is also early - 10 am

Wonderful
Traveller Type: young couple
  : Very clean and bed was super comfy. It was a nicely renovated room. Huge shower! The owner Lauren was super responsive and gave us good recs on eating etc. If you are traveling through you should look at Mellow Moon!
  : All good

Wonderful
Traveller Type: solo traveller