WoodSpring Suites Pittsburgh Cranberry

Good
Traveller Type: family with young children

Fair
Traveller Type: Family with Young Children
  : Good location
  : I am a big fan of extended stay hotels.. but this Room is very dirty, they not even sweeped the room , very dirty. Never seen such motel in my recent past . ..

Pleasant
Traveller Type: Solo Traveler
  : cheap price, safe location
  : The refrigerator, had a broken seal, I was given a handicap room. There was no staff to be seen at all. I had to call someone to check in and no one was at the deck when I checked out.

Pleasant
Traveller Type: review category business travellers

Very Good
Traveller Type: family with young children

Fair
Traveller Type: family with young children
  : The front desk did not have after hours check in. We had to wait for 20 mins before someone came to check us in. The night manager was nice and sweet and helped us well.
  : No one was there at the front desk until 8 am. They just had 1 soap in the bathroom for 3 of us. No coffee cups in the room. Also now extended stays charge you for any dishes you need. Better to buy them at the walmart near by.

Wonderful
Traveller Type: Solo Traveler
  : everything was nice
  : No

Good
Traveller Type: young couple

Very Poor
Traveller Type: review category business travellers
  : Good afternoon! Why aren't you helping me in my situation?! I booked a hotel. I was charged $466.12. Before arriving, I sent a message to the hotel that I would arrive at 01:30 a.m., and that I do not speak English, and I need help. When I arrived at the hotel, there was no one at the reception. There was a phone asking me to call number 500. I called him for about an hour, answered an answering machine that I could not understand. With great difficulty, almost an hour later, an extremely dissatisfied fat girl came down, she did not have a badge with a name, she was after a deep sleep, angry that I woke her up. I just asked her through an interpreter what the phone was for if no one answered it, to which she threw my credit card back and closed the service window and started shouting something, which I did not understand. I was not rude to her, I did not insult her, I do not even KNOW ENGLISH SO THAT I COULD SOMEHOW OFFEND HER!!! Then I called the police, because I couldn't believe that you could be so boldly and brazenly left on the street and at the same time robbed me for $466.12! I called the police, using the fact that I don't know the language, she told the police that I allegedly threatened her, broke and destroyed the property of the hotel. How could I break and threaten something if there are security cameras on which you can view everything??? As a result, the police recommended that I rent another hotel at 4 a.m., and contact the website for a refund. Today I came to the hotel again, where they openly told me that they would return my money. I will sue, there are video surveillance records from their hotel. There are also my records from the phone.

Very Poor
Traveller Type: review category business travellers
  : Ill-mannered, extremely unfriendly staff, who are constantly absent from work. Rude and rude to the guests. Because I made a remark that the hotel employee slept in the workplace and that she was coming down for an hour to move me in, she called the police, lied to them that I was destroying, broke the property of the hotel and threatened her, although there was video surveillance in the hotel, which would be clear that she was lying. They tried to rob me for 466 dollars and did not want to return them to me, although I eventually did not move in.