Staybridge Suites Corpus Christi an IHG Hotel

Very Poor
Traveller Type: Traveling as Couple
  : They are pet friendly. The Texas shaped waffles were good and they had sugar free syrup, too. The hostess for the social hour is very nice and friendly, I didn't get her name though.
  : The elevators were constantly not working or shut down completely. Sabrina (Mornings) at front desk and Joe (evenings) were the only 2 ppl that worked hard to try to please us, or fix problems of which there were a myriad of them. They were unsuccessful for the most part, it's completely the managements fault for being so cheap. They don't want to fix anything! Several other guests that had been staying there for a few months (bc they are contractors working for a company that has them staying there while they have duties in this city), said that they elevator and food problems have been going on for months, so this isn't a one off issue, it's a continuous problem The pool was closed, no ice stations except on the 1st floor. No liquid soap, soap container in shower was empty. End table had a serious damage done to it, I reported it to Joe but I'm still afraid they'll blame it on my dog. They built a "fence" to block the dog/pet area one afternoon, for what reason?? I had to walk around the building to get to it. They said it was to fix a hole in the fence that faces an apartment complex, but the new "fence" did not achieve that goal. Lots of trash around the grounds, too. Breakfast food was almost cold even though it was in warmers. No juice or sodas available bc someone lost the keys to the machines. Milk was warm.

Poor
Traveller Type: young couple
  : The little kitchen was nice.
  : Replace towels at least when we requested. We came back from the beach. We had no clean towels when my husband went down to ask for some they said they didn’t have any until the morning. I believe this was very poor service. How are you not going to have clean towels for a guest that paid for two nights. If I didn’t have my towels from the beach I would have caused a scene. They were lucky I had my towels. Then the elevator didn’t work to go downstairs from the 3 floor. We had to take all of our things down three floors.

Very Poor
Traveller Type: review category business travellers

Very Poor
Traveller Type: family with young children

Poor
Traveller Type: Traveling as Couple
  : The little kitchen was nice.
  : Replace towels at least when we requested. We came back from the beach. We had no clean towels when my husband went down to ask for some they said they didnt have any until the morning. I believe this was very poor service. How are you not going to have clean towels for a guest that paid for two nights. If I didnt have my towels from the beach I would have caused a scene. They were lucky I had my towels. Then the elevator didnt work to go downstairs from the 3 floor. We had to take all of our things down three floors.

Very Poor
Traveller Type: review category business travellers
  : I paid ahead I. March for an April room. Got to the desk, Booking didn’t pay for room, which I had already paid in advance. Cancel Booking, I paid a second time at the desk on the property. I tried to get refund for the room I paid for in advance, nope. Several receipts turned in… nope…. Booking.com is a Pyramid Scheme!! They will take your money like bitcoin and never refund you!! Boycott Booking.Scheme.com

Poor
Traveller Type: family with young children
  : Nothing
  : Under construction No housekeeping Breakfast options and service not good Room I selected at booking was not available and given a lower option

Disappointing
Traveller Type: review category business travellers
  : Location
  : Half of the parking lot is blocked due to construction. The remaining parking is shared with another hotel. Both nights we had to park down the road at another business and walk to the hotel. The pool is closed and staff said you can use the other hotels pool across the parking lot. This should be disclosed before booking, I would have just booked the other hotel! Half of the 4th floor was blocked off due to remodeling with supplies everywhere.