Holiday Inn Express Hotel Clearwater East - ICOT Center an IHG Hotel

Wonderful
Traveller Type:

Very Good
Traveller Type: Traveling as Couple
  : Was there for the hurricane. They were kind enough to let us bring our cat at no additional charge. When we went to check out I needed a luggage cart but they were not able to locate them as other hotel guest were storing them in their room and had not returned them. The front desk laddies offered to have one of the maintenance men come up to help bring our items down to our car. This was very helpful as we had an infant and a cat. This help allowed me to stay in the room with our daughter and pet as the maintenance man helped my boyfriend with our luggage and other items down to the car.
  : The breakfast was decent, I thought the pancake machine was cool, I had never seen one before. However I love me a hotel waffle and look forward to it, so I was a little disappointed to find out that they did not have a waffle maker.

Wonderful
Traveller Type: Solo Traveler
  : STAFFhurricane comingskeleton crew on duty providing care, attention & actual physical assistance to this 80+ lady who never dreamed there would not even be a bellman. Throughout my stay, front desk gracefully answered my phone queries when she/he must have been very busy.
  : Probably my faultnot clear on lack of food and other standard services. Housekeeping never came on Wed. Afternoon calls to operator were never answered on Tues? and Wed.

Very Good
Traveller Type: Business Traveler

Wonderful
Traveller Type: Traveling as Couple
  : Clean, no carpet, goo
  : Water pressure on 3rd floor is extremely weak. AC is too noisy

Very Good
Traveller Type: Family with Teens

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type:

Poor
Traveller Type: Traveling as Couple
  : Close to where we needed to be. Clean room, we reserved the king suite.
  : We stayed in the room directly next to the staff office door. During the night, you can hear the door opening and shutting. Aside from that, It was fine until the power in our room went out around 10:30, which included both tvs, all the lights aside from the bathroom, the outlets, even the phone. The associate upfront said nothing could really be done as maintenance didnt arrive until the morning. The end result was me tossing and turning because I couldnt use the alarm clock or get a wake up call and also charge my phone to use as an alarm clock.