Fairfield Inn and Suites Phoenix Chandler Fashion Center

Very Good
Traveller Type: Traveling as Couple
  : Free breakfast was very good for a hotel.
  : One of the elevators broke down and it took forever to go up or down 4 floors. Clerk disappeared at checkout and had to track down another employyee to make sure we were checked out.

Very Good
Traveller Type: young couple

Pleasant
Traveller Type: family with young children
  : Location
  : The breakfast was great only one day due to the convention being held there. Otherwise, the " normal " hotel stayers had horrible breakfast. Upsetting.

Good
Traveller Type: young couple

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: family with young children

Very Poor
Traveller Type: Family with Young Children
  : I travelled with my wife and 5 months old son. While they sent an email 1 days before that they are looking forward to welcoming me, when we reached at the hotel after a long day of flight, we were told that they are nit able to accommodate us and had to move our reservation to a hotel across the street. This is after I reserved my room well in advance. When asked why didnt they tell us in advance, they said booking.com didnt leave any phone or email on the file. This is after they sent a notification to me a day before that they are looking to welcome us. The manager said she would still give me my Marriott Bonvoy points and some extra for inconvenience. Its been 8 days and I have called 3 times about my points but I have still not received the points. Poor experience! Would not recommend this property at all.

Very Good
Traveller Type: family with young children
  : Breakfast is good
  : Don’t have Wi-Fi