Days Inn by Wyndham Cedar Falls- University Plaza

Good
Traveller Type: Traveling as Couple
  : People were nice. Location was good.
  : Outdated drapes,carpet, pillows. Breakfast very limited,out of stuff like syrup.

Very Poor
Traveller Type: Family with Young Children
  : Location and tge beds were comfortable
  : There was no electricity upon arrival. Staff was not at the desk when arrived, so i rang on the phone, and he sounded very irritated that he had to help me. I had a reservation for 2 adults and 2 kids. I said yes there is actually only 3. He said oh 3 persons. I said yes 3 people. He said it's $10 more per night. I was confused on why I would get charged more money for less people. I told them no just stick with what i got. He still charged me 30 which i made him take off before i left. Upon going in the room there was no electricity. I fixed that by resetting a outlet. There was a sensor or camera wrapped around the tv. I took that down as i had small children. There was no smoke detector. There was what appeared to be open wires next to the mirror. There was a dirty towel hanging in the bathroom. Only 2 towels on the shelf. They didn't replenish towels thankfully i had brought some to go to the beach but couldn't due to flooding. Then at check out he didn't want to give me a receipt. And he still only gave me a summary. I got notification that my card was charged an additional $40 i called to inquire and he said that i stole the towels. As i explained all 3 of the towels were by the door. He said the housekeeper said there wasn't any. I have a complaint in with corporate.

Fair
Traveller Type: Solo Traveler

Poor
Traveller Type: Business Traveler