MainStay Suites

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Teens
  : Comfortable beds
  : No pool

Very Good
Traveller Type: Family with Teens
  : The beds were comfortable and the room was large.
  : The barn door to the bathroom wouldn't stay closed. Also the breakfast was not that great.

Very Poor
Traveller Type: Business Traveler
  : It was very nice property with modern fittings and furnishings. It is recently built.
  : Staff that was serving us was in a short leash, any thing that we requested had to be cleared by an off duty manager. They had zero customer service attitude. They were not accommodating at all. Pots and pans in the room were very dirty. When we requested for a replacement, they said they didnt have any. The receptionist was asked to clean them for us. Also, they were not able to accommodate us in the same room when we extended the stay. The hotel was less than 70% full. So they had plenty of rooms. We had to move our hotel room three times during our 2 day stay. Staff was very unhelpful. Our rooms on the third floor had very bad fish smell. They moved us to a different room on the fourth floor and then again to another room on the third floor and they all had the same cooked fish smell. Stay away from this hotel. There are many other hotels in the area.