Omni Bretton Arms Inn at Mount Washington Resort

Wonderful
Traveller Type: Family with Young Children
  : very clean, nice and charming ambient, helpful und very friendly staff

Very Good
Traveller Type: Traveling as Couple

Fair
Traveller Type: Traveling as Couple
  : room was spacious and comfortable comfortable
  : heating system was very noisy, difficult to sleep

Wonderful
Traveller Type: Traveling as Couple
  : historic, cozy, lots of nooks and crannies to explore
  : noisy elevator, lots of heavy room doors opening and closing at late hours

Poor
Traveller Type: Family with Young Children
  : I liked the golf course! And despite poor reviews on yelp and trip advisor we were pleased with the food preparation. However selection of entrees and apps were VERY limited. Staying there for several days I had to repeat meal selection and we went off site too to find variety. Never a pasta option, seriously? The spa is nice but I was extremely annoyed to find a surcharge added to bills that didnt go directly to service provider, and I prefer to tip as I see fit. We enjoyed the Bretton woods gondola and had a nice lunch up there with the spectacular views! The staff in the stores were excellent as were dining room servers and shuttle bus drivers. We had two incidents that we brought to management and once we were treated rudely and the attitude was dismissive. The second was a very good manager who listened attentively and was eager to provide solution and satisfaction. But overall our stay was extremely unsatisfactory.
  : I think Ive told you a lot about our dissatisfaction in my detailed answers to the above questions. We have stayed at the hotel many time over the years and we were sadly disappointed with our recent stay. Also, all bathrooms should have rubber mats in tubs and some grab handles installed. One person in our party fell and I personally had great difficulty remaining safe in bathroom. The upkeep, furnishings, mishandling of charges(in many instances), cleanliness of open areas and breakfast room, porch maintenance and furniture is severely lacking or missing or deteriorating.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children
  : Fantastic location, very friendly staff, Hotel Mount Washington is exceptional and full of history

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple
  : Breakfast room is nice, food is very good, but good food is limited. Be sure to go early to get the best food.
  : Facility and style is a little too old, room is small. May not good for younger people.

Fair
Traveller Type: Solo Traveler
  : Was asked for a credit card again after I gave one when I booked. I certainly hope I wasn 't charged twice! Found a empty beer can next to the bed by the closet and there was hair on the shower wall. For the price I would have thought that it would have been impecably clean! I was dissapointed and will not go back there again. :(