InTown Suites Extended Stay Birmingham AL - Oxmoor Road

Very Poor
Traveller Type: Business Traveler
  : Absolutely nothing
  : Roaches crawling out of refrigerator. Pictures shown are not what the room looks like at all!!!

Very Poor
Traveller Type: Business Traveler
  : Awful bed bugs and cockroaches
  : They owe me back my deposit and 3 days room rental

Very Poor
Traveller Type: Solo Traveler
  : Absolutely nothing.
  : I booked this room and someone from the hotel called and texted me that the hotel had been overbooked and my reservation was being canceled and the fee would be waived. I then made other arrangements elsewhere. A couple day passed and I noticed on my app that the reservation was still listed as "confirmed" so I contacted the hotel to made sure they had canceled it so I would not be charged a fee. They had not actually canceled the room as they previously stated. They told me they "can't cancel or waive any fee" even though they had told me that was already happening just days prior. I sent them screenshots of the text and was calling the phone number that had texted me directly to ensure it was from the hotel. I ended up being charged a fee and tried to contact the hotel multiple times to be refunded. I was told each time that someone would call me back about the issue and no one ever called.

Very Poor
Traveller Type: Business Traveler
  : Cheep
  : Full of roaches and pot smoke

Pleasant
Traveller Type: Business Traveler

Disappointing
Traveller Type: Solo Traveler
  : Quiet
  : The bugs

Disappointing
Traveller Type: Business Traveler
  : It was close to job
  : They did not have the room I reserved, want let change to what I reserved. I take shower and my whole in the bathroom is full of water. So I to mop the water up everyday. I only have full size bed not queen. I have hot water in my bathroom but not the little kitchen