Americas Best Value Inn - Azusa/Pasadena

Very Poor
Traveller Type: Solo Traveler
  : Nothing

Disappointing
Traveller Type: Solo Traveler
  : The proximity to my destination
  : Very badly maintained. Peeling coating in the bathtub, rusted drain, constant water drip. Marker graffiti on the bathroom wall. Stained comforter that may have been from the 80s. I booked based on the rating and pictures on their site. Neither matched what was advertised.

Good
Traveller Type: Family with Young Children
  : The room was clean and we used the spa which was very nice. The person checking is in was kind and moved me to a non smoking room.
  : They didnt provide towels at the pool and when I went to the lobby for clean towels to use after my shower, they would not provide any, not even one. That was disappointing.

Poor
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Business Traveler
  : place is definitely clean, area is fine. Thats great. If you love inconvenient sh /it, staff that doesnt care about anything, and no hot water in the shower, the congratulations this is your place. Half a star out of 10 because of that. Stayed in hundreds of motels/hotels and I will never stay here again. The night time people are totally fine. The morning lobby staff is rtar* /dd.
  : I usually dont write Karen reviews but this one deserves nothing less. Coming from a traveling businessman whos stayed in hundreds of hotels/motels. There was no hot water in the shower. alright whatever. Im sure not every room was like that but mine was. When I rebooked the room, they said youd have to check out and check back in at 2pm. But next time, do it in person and not booking.com its $20 cheaper. I had to coax them to let me keep the same room, even though that is more convenient for both me and the hotel. youre making more $$ without doing any work at that point. They let me do it once. Then I go back the following morning to rebook another night in person. I was in the area on a business trip to make $. Idk if they lied to me or thought I was rich, but they wanted to charge me $20 more than I was already paying per night for a Sunday-Monday morning check out. Was $127 a night before tax/fees Thursday through Sunday morning. I go to extend the room, they want $155 plus tax/fees on a less busy day. F that. I said ok, can I do the booking.com price and keep the same room? Nope.In the hundreds of hotels Ive stayed in, never have I ever seen one not want to make money for less work, make it super f/*ng inconvenient for the guest causing me to lose out on hundreds of dollars and be late to my event I was working, when I have bills to pay and a family to take care of. The morning staff clearly did not give a sh /t.Dont tell me its cheaper then try to charge more. Nah f you. All you need to do is click a button. You dont even need to do room service or any cleaning for 4 days. And you wanna up charge me? You want me to check out my room just to check back in? No I have work to do away from home all weekend and you guys cost me money and time. Not getting another dollar from me. Hope I left yall a good enough review for you too. Cheers.Heres a tip from someone experienced.

Pleasant
Traveller Type: Solo Traveler

Pleasant
Traveller Type:
  : I NEEDED A ROOM TO REST. IT WAS OK. AS I EXPECTED.
  : I CHOOSE THIS HOTEL BECAUSE IT SAY: BREAKFAST. NO BREAKFAST...... ONLY COFFE AND A PASTRY?? THAT IS NOT BREAKFAST. I WAS NOT HAPPY. BUT I FOUND A PLEASE NEAR BY WHERE I ENJOYED MY EARLY MEAL.

Fair
Traveller Type: Business Traveler
  : Location
  : Bed is not comfortable

Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Solo Traveler
  : The location
  : The property was rundown and filthy. I took photos in case I was charged for the stained chairs and bedding, dented door, scuffs on walls, furniture, mini fridge etc, missing porcelain pieces on bath tub. Theres too much to list. The worst part is I received a message from my bank which they flagged as being a potentially fraudulent charge, which it is because I had a confirmation when booking the room of $98.99-68.35 (saved credit from Booking.com)=$30.64 total to be charged to my credit card. It would have been a mistake to charge my card $98.99, but they there is a pending charge on my card of much more, $269.79. I hope I dont have to pursue this matter legally.Please be aware of the filthy state of the room and pending fraudulent charge before booking your stay at this hotel.