avid hotels - Richmond North - Ashland an IHG Hotel

Wonderful
Traveller Type: family with young children
  : Very clean and bed were confortable
  : I like it.

Wonderful
Traveller Type: young couple

Very Good
Traveller Type: solo traveller

Wonderful
Traveller Type: family with young children
  : It was a nice clean hotel and everyone of the employees where pleasant and helpful. Would stay there again
  : Nothing

Good
Traveller Type: group
  : Very bright and well appointed property--lobby was welcoming.
  : Location isn't ideal--and they were definitely under-staffed during morning breakfast hours. Also, shared facilities on main floor not clean. Room was VERY small.

Wonderful
Traveller Type: solo traveller
  : It was so clean, love the style of the room, the lounge area was really nice and comfortable.
  : The small pool and gym, no ice machine on each floor, refrigerator didn’t have a freezer part and no microwave in the room. Other residents didn’t respect the quiet hour times that are posted everywhere in a hotel.

Wonderful
Traveller Type: review category business travellers
  : Well cleaned. Stuff is friendly. Most importantly the hook inside the room to hang our clothes and towels are amazing
  : No microwave in the room

Very Good
Traveller Type: review category business travellers
  : This is my second time staying at this location. The location itself is located in a well lit spot, and very easy to find. I appreciate the simplicity of the location as well as the decor. It's not too overbearing, and not dark.
  : What didn't I like? Well compared to my last stay (which I left a phenomenal review for) I am slightly disappointed. I chose to book here again because I had such a great visit my first time. So when it came time for another trip I didn't hesitate at all to choose this location. I was however pretty disappointed. The booking process through the app was easy. The front desk staff was very slow, and not as friendly as the last time I was there. This time I stayed on the third floor in a king room. Immediately off the elevator was an overflowing trash can full of McDonalds trash stacked on top. It immediately smelled like dirty/urine and was very hot. My room was a short walk from the elevator. Upon entering the room itself was clean, but there was some issue with the bathroom shower- which was dirty and you could still see someone else's hair on the floor there and the bathroom itself. For a roll in shower I think it's pretty dangerous that there is not more suitable flooring or matting to prevent slipping (I work in healthcare with elders and noticed this immediately).

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: review category business travellers