Holiday Inn Express - Anaheim West

Pleasant
Traveller Type:
  : the holiday inn experience, breakfast includee.
  : outside dumpy. trashcans overflowing. Broken bottle on ground by pool Sat cleaned by Sun morning. Trash bags on floor 3 and 1 as exited the elevator. no handicap ramp with 3 steps where exited lobby going to elevator. Window lock broken.

Fair
Traveller Type: Group Traveler
  : Location
  : Rooms werent kept up nothing worked blood on comforter tv line in middle. But its whatever i know better next time. Fitness center and staff and food a plus.

Good
Traveller Type: Family with Young Children
  : The staff is very friendly. There were a lot of choices with the breakfast. Convenient location.
  : This property has the vibe of a property that hasn't been kept up very well. The crash bar on an exterior door on the 2nd floor was sticky, a daunting thought if there were an emergency. The jacuzzi doesn't exist anymore; it's a concrete circle.

Very Good
Traveller Type: Traveling as Couple
  : Having issues getting deposits returned

Very Poor
Traveller Type: Solo Traveler
  : It was close to where I was going for the evening.
  : EXTREMELY noisy!!!

Disappointing
Traveller Type: Traveling as Couple
  : Location was good as it was right down the street from Knott's Berry Farm. The lady at check-in was very helpful, but she was all by herself handling all requests and check-ins. She handled it very well and was still in training.
  : Long line to check-in. The bathroom was not cleaned, and the shower was very dirty. The 24/7 Washer and Dryer service was out of order. Lights in the hallways and lobby were all off and only turned on after a delay due to the poor motion sensors.

Pleasant
Traveller Type: Family with Young Children
  : The front desk employees were very helpful and courteous. Especially, the gentlemen who wears a suit. He was exceptional!
  : There was an incident where, I belive was a manager, who had a kind of tumultuous argument with another guest regarding taking food. It seemed a bit unprofessional. Other guests around had stopped to see what and where the shouting was.

Fair
Traveller Type: Traveling as Couple
  : Staff was friendly
  : Breakfast not good

Wonderful
Traveller Type: Family with Young Children
  : Close to Disneyland.

Very Poor
Traveller Type: Family with Young Children
  : The room was roomy and thats it. We wont ever stay here again. The front desk lady graveyard shift made us feel like an inconvenience when asking for anything that the hotel didnt stock our room with. Couldnt find parking either and hotel smelt fu
  : When we first got into our room, there were NO towels/face towels, no extra toilet paper besides the half roll on the wall, pulled 2 tissues and it was done. When I called for what was missing, the lady make it felt like WE were an inconvenience.