Tru by Hilton Amarillo West

Disappointing
Traveller Type: family with young children
  : I loved how bright and inviting the hotel. It made you feel like you were staying at a rich friend's mansion. It was really made to feel comfy
  : The room was so small for the price I expected so much more, and we turned the air to 65, and it was still hot. The bed was so hard we might have slept on the floor. I wish I could say that the breakfast was good, but in all honesty, I can't remember it, and it was less than a week ago.

Very Good
Traveller Type: young couple
  : Pet friendly, closed to hiway, clean.
  : The breakfast not all that spectacular in comparison to other hotels in area advertising at a lower price. Parking lot dark.

Very Good
Traveller Type: family with young children

Fair
Traveller Type: young couple
  : The location, and facilities were very clean. All the staff with exception of the cleaning were super friendly
  : Upon check in at 1:30 am their system was down so we had to wait to get a room key. Then in the middle of a heat wave the room ac was not working. We were informed that because it is off when guests go in, it can take up to 15 minutes to turn on. A heads up about this upon check in or a notice on the thermostat would have been nice. Check out was at noon. At 1030 am cleaning staff banged on the door and tried to come in when we were still sleeping. The manager on duty was super nice about the situation and promised to rectify it

Very Good
Traveller Type: review category business travellers

Good
Traveller Type: family with young children
  : It was clean and new.
  : It seemed small and a little hard to work around each other. We have a small dog and they charged $50.

Wonderful
Traveller Type: young couple
  : Friendly staff. Clean room. Comfortable beds. TV an WiFi worked. Great free breakfast
  : There are a lot of restaurants on the other side on Sconcy Rd. A short drive away. I would have preferred a hotel location where we could walk to restaurants

Wonderful
Traveller Type: young couple
  : Clean and mostly quiet

Wonderful
Traveller Type: solo traveller
  : Location was great and breakfast great.
  : Individual bed lights. When I turned on lights over my bed, both came on.

Wonderful
Traveller Type: young couple
  : Hospitable staff, good breakfast, clean room.
  : Room service was not every day.