Hyatt Place Atlanta / Alpharetta / Windward Parkway

Wonderful
Traveller Type: family with young children

Good
Traveller Type: family with young children

Very Good
Traveller Type: solo traveller

Wonderful
Traveller Type: family with young children
  : The staff were pleasant and helpful.
  : You have to pay to park in the parking lot while you stay.

Very Good
Traveller Type: family with young children

Disappointing
Traveller Type: young couple
  : Location was near a nice shopping area
  : We arrived to check in, it took about an hour due to the system or something according to the clerk. She only offered after that information after I stood there waiting and I asked what was the problem. So then she say have a seat this may take a while. So then they assign us a handicap accessible room instead of a regular room. So we had to go back down to get this corrected. Ok we get to the new room, the lay out of their rooms are weird as well. The carpet needs deep cleaning or replacing. The ironing board in the room needs replacing, I couldn’t use it. The breakfast is less than par. They water down the juice by adding ice and letting it sit there, and the oatmeal was like soup. They charge for parking unless you ask about it first then they will give you a promo code for free parking which was not volunteered by any staff member upon checking in. She says I’m glad you asked instead of buying it, then you can’t get a refund. All in all I will not be returning to that location.

Very Good
Traveller Type: group
  : That I didn't get offered a better deal for veterans

Very Poor
Traveller Type: family with young children
  : Nothing! Staff was rude/ the room was nasty / facilites in general need more attention
  : The room was dirty / sheet stained / carpeta dirty / the room smeel like dog pee / bathroom stained and dirty with hairs

Disappointing
Traveller Type: solo traveller
  : Ez of highway
  : Pay for parking.

Pleasant
Traveller Type: solo traveller
  : Ease of check in & check out was great. Staff was wonderful.
  : My room was extremely humid. After turning down the thermostat after check in, when I came back to my room after midnight 8 hours later my room was not much better.